“Things will undoubtedly go wrong” with the new West Link minibus services starting in April, according to the metro mayor. New details about how the minibus services launching across the West of England region have finally been revealed just over a fortnight before they start.
Passengers will be able to book a West Link minibus via phone, app or a website, to take them from more remote areas to major transport routes. The services will run 30 bright green minibuses, as part of a £3-million new scheme known as ‘demand responsive transport’.
The new services are the largest of its kind in the country, having only been run before on a much smaller scale. Dan Norris, the West of England metro mayor, admitted that there would be teething problems as the new services are rolled out over the summer months.