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The Guardian - UK
The Guardian - UK
Environment
Isaaq Tomkins

‘They’re a private company, run for profit!’: fury in Kent at South East Water’s outages

Workers in high-visibility vests carry packs of bottled water at a Whitstable distribution point
People who were left without tap water due to high demand are given ‘courtesy water’ in Whitstable in Kent. Photograph: Graeme Robertson/The Guardian

“Spitting, fuming, angry and powerless” is how Pat Prestage describes her emotions after a water outage that has affected thousands of homes in Kent during the heatwave.

On Wednesday, 8,000 South East Water customers in Whitstable lost water, with 14,000 more in Tankerton, Ashford, and its surrounding areas facing an intermittent supply or low pressure. South East Water’s incident manager, Matthew Dean, said on Thursday that 22,000 people had had water supply problems.

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