
One customer is calling on Ashley Furniture to do better after her experience with its installation workers.
In a viral TikTok, Hellkat1114 (@hellkat1114) says, “Literally a thousand-dollar bed and this is how you [expletive] put it together?” She then steps into the empty bed frame and wiggles one of the planks of wood. “They didn’t even tighten one [expletive] bolt,” she says as she jiggles several components of the frame to demonstrate. Additionally, a small black support is lying on the floor beneath the plank to which it’s supposed to be attached.