As a visitor assistant at English Heritage’s Dover Castle, Hatty Harley says no two days at work are ever the same. “It’s a nine-to-five day but not a nine-to-five job,” she says.
“Yesterday, I spent two hours on-site cleaning – I looked like a Ghostbuster with a backpack vacuum cleaner – after which I stood and talked to guests in the Great Tower. After that, I dressed up as a lady-in-waiting for a school visit of five-to-seven-year-olds, and then I met with the social media team before selling guidebooks in the ticket office.”
