The World Cup has arrived, bringing a wave of anticipation, celebration, and distraction that stretches far beyond the stadiums. For employers, it also serves as a real-time test of workforce operations as schedules, staffing needs, and employee engagement are all put under the spotlight.
During the six-week tournament, millions of employees will be watching matches, adjusting schedules, arriving late, swapping shifts, requesting time off, or turning up tired after late nights.