"Mr. Beaver, something we all take for granted," wrote "Neal," a manager for a large supermarket in Atlanta, "is paying for our groceries and receiving change.
"The cashier's role in these transactions is important, so to be sure that customers receive all their change, training manuals for new, inexperienced hires instruct" that they count back change aloud and, if coins are dispensed automatically, indicate that so the coins are not forgotten.
