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The Independent UK
The Independent UK
Joanna Whitehead

The UK hotel chain asking guests to check-in as late as 5pm unless they pay extra fees

Which United Kingdom Sofitel EasyHotel

Major hotel chains in the UK are asking guests to check-in as late as 5pm and leave as early as 10am giving them just 17 hours in the room, a new study by Which? has found.

The consumer rights champion studied check-in times across 10 major hotel chains operating in the UK, including Hilton, Mercure and easyHotel and found the worst offender to be the luxury chain Macdonald Hotels and Resorts.

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