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Fortune
Fortune
Ian McConnell

The role of consultants is changing as the rise of managed services turns them from advisors into service providers

(Credit: Jack Taylor - Getty Images)

Ever since the pandemic, companies have been grappling with a perfect storm of operational challenges leading to a big shift in the role consultancy firms play in their clients' growth and transformation.

While traditional advisory services still have an important role to play, advice alone is no longer enough for many companies to solve their operational shortcomings. Instead of being told what to do, businesses are increasingly looking for strategic partners to step in and run things for them, changing the role of consultants from advisors to operational partners.

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