An airline is being slammed for letting passengers get away with faking mobility issues in order to secure the best possible seats inside the plane.
American low-cost carrier Southwest Airlines is known for its first-board, first-serve policy regarding seats.
Passengers are not allowed to select a seat but are assigned a letter (A, B, or C) and a number (1 through 60). They line up in numerical order within each letter group and, after entering the aircraft, choose whichever seat is available.
