North East hospitality operator The Inn Collection group is set for huge growth, with the re-opening of 12 prime sites triggering a recruitment drive to fill almost 1,000 new roles.
The Newcastle based business has seen rapid growth since 2019 and is set to see its trading premises grow by almost a third this year, as refurbishment projects are completed in venues in Cumbria, Lancashire, North Wales, North Yorkshire and Tyne and Wear. The firm employs 900 people across its network of pubs with rooms properties and re-openings – at venues including The Swallow Falls Inn in North Wales and the Tynemouth Castle in North Tyneside – will see company grow its headcount to almost 2,000 people.
Some of the positions will be to assemble a team at Harrogate’s Hotel St George, where the company was been forced to announce redundancies following its acquisition. The company said that problems within the construction industry and supply chain impacted refurbishments at the site, leading The Inn Collection Group to make job cuts to secure the long-term future for the site.
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People director Liz Robertson said the company is recruiting into a number of roles, with many vacancies offering live-in options, as the company looks to overcome one of the main barriers to recruitment in rural areas. Ms Robertson said: “It is an exciting time for The Inn Collection Group with so many sites coming back from refurbishment and recruiting their re-opening teams. It is a real source of pride that we are looking to expand our people base and that we can offer rewarding positions in great locations with a fantastic company.
"Some positions are being recruited for the very first time by the group, such as the general manager role at our Betws-y-Coed property The Swallow Falls Inn, whilst some like the general manager role at The Temperance Inn in Ambleside are because we’ve seen internal progression of colleagues developing and moving into new roles within ICG.
"The return to trading of the sites under refurbishment is the growth focus for us this year and our new colleagues are going to play a key role, alongside our already valued colleagues, in delivering our goals."
The group’s managing director Sean Donkin, who started in front line positions before advancing through the company, said: "Making the hospitality industry one in which people can see themselves long-term and where they can build a career is incredibly important not just to the company, but to me personally as well. It is an incredibly rewarding business where making people happy is the key focus, something which drives us not only in how we want our customers to feel with us, but our people too.
“We have significantly strengthened our head office people support team in the last 12 months and have invested in several support structures too, demonstrating our commitment to our teams and determination to offer high-quality jobs. That will continue going forward and we will be communicating details of the significant investment we have been making recently with regards to staff accommodation as we aim to remove barriers that prevent people forging their path in hospitality."
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