The Hidden World of Hospitality on BBC Two is a documentary series following famous TV chef Tom Kerridge as he lifts the lid on the UK hospitality industry, showing exactly what it takes to deliver the perfect customer experience at pubs, hotels, wedding venues, caterers, pop-up stalls and festivals.
This new eight-part series sees Tom Kerridge going behind the scenes at some of the most interesting businesses in Britain, including his own pub in Buckinghamshire, offering advice and learning some lessons himself. The series shows how the industry works and how to survive and thrive in it.
