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TechRadar

Craig Hale

The era of AI hype is over - firms now want to see real returns

Capgemini TechRadar United States

Artificial intelligence India.

Generative AI is already deployed, agentic AI is in many organizations' pipelines
AI in decision-making is expected to rise, but humans remain a crucial part
Investments in infrastructure and data will grow in 2026

New Capgemini research has quantified a trend we've spoken about so many times before – that AI has evolved from experimentation to implementation. And it's clear, agentic AI is certainly proving to be more popular than generative AI.

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