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The Independent UK
The Independent UK
Business
Holly Williams and Karl Matchett

Thames Water’s profits surge amid bill hikes and rise in complaints

Troubled utility giant Thames Water remains embroiled in discussions regarding a crucial rescue package with its creditors, even as it reports a surge in revenues alongside a rise in customer complaints stemming from increased bills.

Thames Water said it cut pollution spills by a fifth, as profits reached £414m for the six months to September – having raised fees substantially – by almost a third (31 per cent) earlier this year.

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