A Bristol woman caught rats inside her apartment building on a video camera, despite being told by her housing association that there was no evidence of rodents in the flats.
The mum lives in a block of flats by the harbourside on Hotwell Road, and says she has been plagued by rats running across her ceiling and scratching inside her walls for weeks, causing sleepless nights for her and her children.
But when she reported the issue to her housing association Sovereign, which manages the building, she was told that they could find no evidence of rats.