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Fortune
Fortune
Jane Thier

Tech giant Salesforce is caught in a war with employees that sums up the pandemic workplace

Salesforce employee walking into building (Credit: Marlena Sloss—Bloomberg via Getty Images)

Morale is low at Salesforce, despite co-founder and CEO Marc Benioff’s best efforts. At the tech giant, ohana means family, and family means no one gets left behind—except for the several thousand people the company laid off earlier this year as it faced stiff economic headwinds. 

On February 13, after the second round of layoffs in 2023, Benioff shared his annual forward-looking strategy planning document in a company-wide Slack channel. The document digs into the details of Benioff’s long-heralded management process he calls V2MOM, which stands for vision, values, methods, obstacles, and measures. 

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