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The Guardian - UK
The Guardian - UK
Comment
Joel Snape

Tech companies know everything about me – so why do they try to sell me so much rubbish?

Person looking at pictures of clothes to buy on their phone
Don’t know they know red is not my colour? Photograph: Alistair Berg/Getty Images

We live, as I’m sure someone’s chief growth officer has recently boasted on an earnings call, in a golden age for data capture. Jeff Bezos knows what I buy, read and watch; Mark Zuckerberg will be aware that I recently sold a car transport box for a medium-sized dog. I’ve been ruthlessly conditioned into clicking Accept All Cookies every time I want to check how much cumin my favourite chilli needs, and I simply accept that my washing machine is probably spying on me.

All of which raises the obvious question: with all of these terabytes of personal information available, why can’t advertisers try to sell me something I might actually like? Every time I swipe open my Kindle, for instance, I dismiss an advert for a bestselling trilogy called something like Ruthless Faerie Werewolves or Evil Mafia Hunk, even though I have never once – in my life – read a book where the main character could be described as a “morally grey shadow daddy”. I stopped watching Stranger Things after one season, and yet Netflix, which should know this better than anyone, has suggested the stage-play version to me so many times that I can recite its ad from memory. Amazon seems to have given up on predicting my needs and advertises the same one-off purchases that I’ve just bought, while Reddit and X want me to buy software products that I genuinely don’t understand.

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