Taxpayers have been given stronger protection against “rip-off” third-party firms that charge you to process tax rebates.
These repayment agents can charge a fee of up to 48% for their service - so around half your money owed - despite it being free to claim a tax rebate yourself through the Gov.uk website.
To confuse things further, many of the websites - which often pop up as advertisements on social media - are designed with the same colours and logos as HMRC.