A taxpayer-funded external review of the failed Robodebt scheme found "a lot of flaws" but a full report was never completed after the government said it was not required, a royal commission has heard.
Shane West, a partner at consulting giant PricewaterhouseCoopers (PwC), said in early 2017 then Department of Human Services (DHS) secretary Kathryn Campbell engaged the firm to review the Coalition-era budget-savings program that became known as Robodebt.