Rocky fans have been left heartbroken after an event with Sylvester Stallone allegedly sold more photo-op packages than time allowed for.
Sly was booked for 'Experience With Sylvester Stallone LIVE' - an event sponsored by a company called Experience With - where fans booked tickets to have dinner, hear the Rocky star talk onstage and bid on signed memorabilia.
There were a number of different ticket packages available, including some that included a meet and greet with a photo opportunity, costing between $750-$1,250.
It's reported that some fans who had bought the package were left disappointed when time ran out and Sly left before everyone had their photo taken with him.
TMZ reported that an email sent to the disappointed fans read: "The reason the photos did not go as planned is that Mr. Stallone had to leave the event earlier the expected and was not feeling 100%. Our events can be very demanding, we have to respect the celebrities wishes at all times."
However source close to the actor told TMZ that Sly's contract only committed him to a certain time for the photo-ops - and that he stayed longer than he was obligated too.
The source is reported to have blamed the event organisers for overselling the amount of packages available during the limited amount of time allotted.
Disappointed ticket buyers took to Experience With's social pages to question if they would get reimbursed due to missing the photo-op - and the brand has confirmed that they will be giving out reimbursements.
Experience With are reported to have said that everyone who paid for an upgraded photo op ticket with the Rocky star and didn't receive one will be reimbursed accordingly.
Experience With has confirmed that around 100 fans were left without photos, with them getting through 60% of the promised pictures.
They're also reported to have said that this happens from time to time with their celebrities as the events can turn into long nights.
Experience With says all customers have been contacted and offered full refunds or the option to attend another event with Sly in the future.
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