NHS patients of a dental practice in Swansea have been sent letters this month telling them they will no longer receive state-funded treatment from April 1, this year. A letter from Crescent Dental Care in Uplands informed patients they would have to join a private membership scheme if they wanted to remain at the practice.
A spokesperson for Swansea Bay University Health Board said they were "surprised and very disappointed" to see the letter had been sent out to patients and said they had "serious concerns" over the accuracy of some of its contents.
The practice will still offer NHS care for children, but only if their parents are signed up privately. The letter stated that significant changes to NHS dentistry by the Welsh Government did not allow staff at the Uplands dental practice to prioritise loyal patients who wanted to visit regularly. You can read more stories about Swansea here.