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The Guardian - UK
The Guardian - UK
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Andy Burnham

Subscriptions you can’t easily cancel, sales that aren’t sales – I’ll end the rip-offs that British people hate

A customer holding a contactless debit card to a payment terminal
‘Each everyday fix will be designed to put a bit more money back into people’s pockets.’ Photograph: mihailomilovanovic/Getty Images

It’s remarkable how much of modern life can seem designed to wear us down. Every “sale” seems to come with an asterisk. Consumer contracts often find a way of costing more than you expected. And too many companies want you to sign up in seconds, but then make it feel impossible to leave. It’s exhausting.

They might not be the issues that keep you up at night. But they’re often the reason you go to bed ticked off. Westminster has got used to telling people that these everyday hassles are just part of life. The response has too often been a shrug of the shoulders or just calling it bad luck.

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