The emails from Air Canada came without warning: flights cancelled at the last minute, no way to get home, and no one at Air Canada answering the phones despite repeated calls. Days went by without a solution.
The disruption stems from a strike that began on August 16 when some 10,000 Air Canada flight attendants walked off the job after months of unsuccessful talks over compensation and working conditions. In the wake of it, more than 100,000 passengers were left stranded.