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The Economic Times

Neelanjit Das

Steering wheel malfunction in new car leads to accident during family trip; owner fights and wins Rs 18.23 lakh refund, Rs 4 lakh compensation in consumer forum

Jindal MG Consumer Commission MG Motor New Delhi North Delhi Dehradun the Consumer Commission

When Mr Jindal from Narela bought a new MG Astor CVT automatic car on October 26, 2022, for Rs 18.23 lakh, he never imagined that just seven months later, alleged TPMS and ESCL failures in the car would on two occasions cause problems during family trips, leading to a nearly three-year legal battle with MG Motor at the North Delhi District Consumer Commission for a refund and compensation.

Additionally, Jindal had also bought MG Shield Warranty Extension and MG Shield RSA (Road Side Assistance) Extension plans which were valid from October 27, 2022 to October 27, 2027.

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