Southwest customer accuses worker of body-shaming after being told she needs to buy 2 seats: ‘What was the issue if you were the only one in the row?’

A Southwest Airlines traveler finds her seat and sits down, noticing that no one is sitting next to her. Then a worker comes up to her, making her feel singled out for the airline’s new customer-of-size policy.

In a video with over 382,000 views, TikTok Lala (@natalia.hernandez082) sits in her seat with a flight attendant standing at the entrance of the row.