The US’s Southwest Airlines has publicly apologized after two women who are blind were both left behind by a plane flying to Orlando that the pair evidently should have had the opportunity to be on.
Southwest eventually ended up flying the women, Camille Tate and Sherri Brun, on another flight for which they were the only two passengers, with the rest being rebooked on a plane that left earlier, according to recent reporting from the Orlando news stations WSVN and WOFL. Nonetheless, as WSVN noted, the two friends from Florida remained outraged at their experience, which resulted from their not being able to see information about the rebooked flight and not being verbally notified of the switch by the airline.
