‘This is like my legs. And I’m sitting there thinking: ‘Oh my God, they’re going to break it,’” says the broadcaster Sophie Morgan after her wheelchair is damaged by airline staff at the start of this searing documentary.
For Morgan, this was a defining moment. Since becoming paralysed as a teenager, the 39-year-old has frequently suffered poor treatment when flying. Within days of her wheelchair being broken, she is on the set of Loose Women to launch the Rights on Flights campaign. It calls for the Civil Aviation Authority to impose fines when an airline fails a disabled customer and, in the long term, for the redesign of aircrafts to enable disabled passengers to stay in their wheelchairs while they fly, as they can on trains.
