What happens when politicians post false or toxic messages online? My team and I found evidence that suggests U.S. state legislators can increase or decrease their public visibility by sharing unverified claims or using uncivil language during times of high political tension. This raises questions about how social media platforms shape public opinion and, intentionally or not, reward certain behaviors.
I’m a computational social scientist, and my team builds tools to study political communication on social media. In our latest study we looked at what types of messages made U.S. state legislators stand out online during 2020 and 2021 – a time marked by the pandemic, the 2020 election and the Jan. 6 Capitol riot. We focused on two types of harmful content: low-credibility information and uncivil language such as insults or extreme statements. We measured their impact based on how widely a post was liked, shared or commented on on Facebook and X, at the time Twitter.
