- Snap president Ronan Harris transformed his leadership approach after his father challenged him to replace impersonal thank-you emails with handwritten notes and face-to-face recognition. The simple act of personal gratitude left a lasting impression on employees—many of whom still remember it years later.
For Ronan Harris, Snap’s EMEA president, the lesson that changed how he led teams didn’t come from a boardroom or a business book. It came from his father.
