British Gas have been slammed by a pair of grieving sisters after revealing the “appalling” treatment they have received since the death of their mother.
Catherine and Jo Montgomery’s mum Eileen died aged 89 last summer and since then the pair have been enduring all sorts of problems with the energy and home services provider as they attempt to pay the final bill for her Morpeth home.
Older sibling Catherine, 60, had been trying to settle her mum’s account, but has since passed the job on to Jo, 49, to try her luck after becoming increasingly fed up with British Gas’ barrage of mistakes for eight months, reports the Newcastle Chronicle.