A dad-of-six who was left without gas for several days said his home was -2C, as his youngest daughter was rushed to hospital due to the cold conditions.
Scott Gavin, of Changford Road in Kirkby said his gas meter suddenly broke on December 11 leaving him unable to top up and without gas. With vulnerable and poorly children at home, Scott immediately called Utility Warehouse.
He said he was on hold for two hours before being told an engineer would be out within four hours, but when no-one turned up, he had to go through the process again. He told the ECHO he was told the call-out had been cancelled, but he had not been notified.
