It's responsible for getting thousands of people in and out of Greater Manchester and other Northern cities every day.
But rail operator TransPennine Express has in recent months been blasted by passengers, MPs and the Government for its unacceptably poor performance.
In one four-week period this year the company cancelled 1,048 trains before 10.30pm the day before they were due to run, leaving passengers struggling to get to work or vital appointments.
The number of cancellations due to a shortage of available train crew in the four weeks to February 4 far outstrips any other rail operator, with government-owned Northern recording just 182.