A two-week-old baby has reportedly fallen from an escalator inside a Penneys store, an eyewitness has said.
The high street retailer, which is known as Primark in the UK, has confirmed that an incident involving a baby took place at their Romford store in East London on Monday.
One shopper, who was in the shop at the time, said she couldn't get the "poor baby's scream out of her mind" after asking people in a local Facebook group if anyone knew if the child was doing well.