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Daily Record
Daily Record
Lifestyle
Levi Winchester & Lucy Farrell

Shell Energy to refund £500,000 for overcharging customers - check if you're due money

Shell Energy is to refund more than £500,000 to prepayment customers it has overcharged for gas and electricity in the last three years.

Ofgem confirmed that the business will be forced to return £106,000, as well as make good will payments of £30,970 to the 11,275 affected default tariff households.

This comes as the energy regulator are to announce a new energy price cap tomorrow morning, raising the average gas and electricity bill from just under £2,000 up to £3500 annually.

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