New reports on real-world AI deployments seem to be being published almost daily, but there's one clear message which seems to span them all – shadow AI is a major problem.
The use of unapproved or unauthorized tools by workers is a common theme regardless of business size, sector or geography, and it often stems back to one or two reasons – employers are either being too prescriptive about permitted AI tools and are giving workers a narrow window of unsuitable tools to experiment with, or they lack any clear strategy altogether.
