FAQs
Does Sephora offer free delivery?
At Sephora, all orders over £20 are free of charge and will arrive within 2-3 working days. Alternatively, you can opt for next-day Click & Collect which is also free on all orders over £20, or sign up to Sephora Rewards and make a one-off payment of £9.95 for unlimited next-day delivery for a whole year.
What is Sephora Rewards?
Sephora Rewards is Sephora’s reward scheme where you can enjoy a range of perks such as premier next-day delivery, free returns, 10% off your favourite brands, and a birthday gift. You'll also have the ability to earn money each time you make a purchase, which can be put towards future purchases. Simply sign up through the Sephora website or by clicking our relevant Sephora discount code.
Does Sephora offer samples?
Yes. If you are unsure about trying a new product, utilise the ‘Try Me’ section where you can purchase full-size products along with a sample to try before opening. Alternatively, shop the ‘Pick & Mix’ section where you can choose up to five free samples to try before buying.
How do I contact Sephora?
Sephora’s customer service team can be contacted via Messenger, or an online contact form which can be found on the Sephora website. Please note that Sephora are available: Monday - Sun, 9 am - 5 pm, including Bank Holidays.
What is the returns policy at Sephora?
At Sephora, they have a 28-day returns policy which means you’ll have up to 28 days from the date you received your order to return it. All returns are free of charge providing you return it within 28 days. To create a return, head to the Sephora website.
Hints and Tips
Student Discount: Enjoy 15% off your next purchase with the Sephora student discount. Simply verify your student status through Student Beans to enjoy your money off. Gone are the days when a student budget stops you from treating yourself at Sephora.
Sales: Take a look at the Sephora sales section for as much as 50% off your next purchase. Sephora has regular sales where you’ll be able to save money on makeup, skincare, haircare, fragrances, body care, and more. From brands such as Rare Beauty, The Ordinary, YSL, and ghd to name a few, it’s an offer that’s simply too good to miss.
Refer-a-Friend: Refer a friend or family member who loves all things beauty as much as you with the refer-a-friend scheme at Sephora. Surprise them with 15% off their next purchase. The best part is you’ll get 15% off your next purchase too. Random acts of kindness pay off.
Gift: Get organised for upcoming birthdays or celebrations with one of Sephora’s affordable gift sets. Whether it’s a ghd hair styling kit or a Laura Mercier body serum set, you’ll make their day. If you’re spoilt for choice, opt for a Sephora gift card instead and give your special someone the gift of choice this year. You’ll have the choice of a physical or virtual gift card and can add any amount from as little as £10 to as much as £150 based on whatever suits your budget.
Makeup Minis: Travelling or want to try something new? Sephora has got you covered with their travel-size makeup minis. Shop smaller sizes from iconic brands such as Huda Beauty, Urban Decay, Hourglass, Too Faced, and more, and try new products to add to your collection without having to commit until you’re ready.
How to Use Your Sephora Discount Code
- Enjoy adding more to your makeup collection guilt-free at Sephora when you use one of our handy discount codes. Check out our available Sephora discount codes to find a code that will suit your needs.
- Once you’ve found a discount code that works for you, head over to the Sephora website and add your desired purchase(s) to your basket.
- Then, click on the basket icon in the top right corner of the Sephora website to check your basket, and continue to the checkout stage.
- Follow the onscreen instructions to sign in and continue.
- Enter your preferred discount code in the discount box, making sure to click the ‘Apply’ button.
- Enjoy your savings.
How do we source promo codes and deals?
We have an Offers team that sources codes and deals from affiliate networks and from researching the web. The codes are tested to see if they work and then added to the retailer pages, alongside sales, multi-buy deals, friend referral discounts and newsletter sign-up deals. The codes and offers are checked regularly to ensure they’re still live and working, and new deals are added multiple times a week, keeping the offer list fresh.
Alongside this, we have a Commercial team that works with the brands to secure exclusive discount codes. An exclusive code is an offer agreed upon by the brand that is the best in the market, it’s normally a limited-time-only offer so it’s worth snapping up when you see it.
We also have a Copywriting team who update the FAQs, Hints & Tips and Buyers Guides sections with additional information on how you can save money at each retailer, alongside answering other queries you may have.
What if my voucher code doesn’t work?
Although we have eyes on the pages checking the codes and offers are working, sometimes they expire early or the details change suddenly. If you do find a code that doesn’t work or an offer has expired, please feel free to get in contact and let us know at vouchers.idealhome@futurenet.com.
How do we make money?
When you click one of our offer links, a unique identifier is added that lets the retailer know that you’ve come from our Ideal Home discount code page. If you then buy something, we get a commission from the purchase. A commission is a small percentage of the money that you’ve spent on your item(s).
