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Daily Record
Daily Record
National
John-Paul Clark

Scots Easyjet passengers left stranded in German airport for 12 hours after emergency landing

Scots holidaymakers on a Glasgow-bound easyJet flight were left stranded overnight in a German airport after the plane made an emergency landing.

The flight from Turkey to Glasgow was diverted to Frankfurt Airport after a woman became unwell onboard on Wednesday night.

Passengers were told to disembark the aircraft after midnight and were left in the airport for 12 hours because it was closed.

Izzy Mcfaull, 52, spoke to the Record about her nightmare journey home (Izzy Mcfaull)

One passenger told the Record holidaymakers weren't offered food or water for seven hours and had to sleep on benches.

Mum Izzy Mcfaull, 52, a SAMH worker from Glasgow said: "It was a complete nightmare.

"They took us off the plane at midnight and it was chaos because the airport was normally closed then.

"I had bought my daughter a bottle of Grey Goose and the security staff took it off me and binned it.

There were no easyjet reps at the airport (Daily Record)

"Nobody from Easyjet was there. Some people were sent emails but we were told to contact them via email.

"After 7 hours they offered us food vouchers and put us on a shuttle bus to go to another part of the airport for food.

"There were small children and families on the flight and the situation was dire at some points.

"Some people were asking to go outside for fresh air after we had been inside for hours but the security staff said no."

The holidaymakers spent the night at the airport (Daily Record)

The flight from Dalaman in Turkey left at 10pm and was due to arrive in Glasgow at 1am this morning, June 23.

However passengers didn't leave Frankfurt airport until after 11am on Thursday morning.

An Easyjet spokesperon said: “EasyJet can confirm that flight EZY6892 from Dalaman to Glasgow last night was required to divert to Frankfurt due to a passenger on board requiring urgent medical assistance and the passenger was met by medical services on arrival in Frankfurt.

"Unfortunately due to the airport’s curfew, the flight had to be delayed overnight and departed this morning.

"Due to the curfew, passengers were unable to exit the airport and while this was a matter of security, we fully understand the difficulty this will have caused.

"Our team worked closely with the airport to ensure passengers were as comfortable as possible in the circumstances, providing free food and refreshments from the aircraft upon disembarking and passengers were also provided with refreshment vouchers in the airport.

"We would like to apologise again to our passengers for their experience and thank them for their understanding in these difficult circumstances. The safety and wellbeing of our passengers and crew is easyJet’s highest priority.”

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