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Wales Online
Wales Online
National
Lorna Hughes

Scam calls and how to stop them as phone company 'blocks a million a day'

Phone company EE says it has blocked one million international scam calls a day - and 11 million since July this year - following the introduction of new firewall technology. Many scam calls that reach UK consumers come from international locations purporting to be from UK-based numbers for legitimacy.

EE says the technology uses AI to review calls passing through UK Calling Line Identification (CLI) from other countries. It blocks those pretending to be based in the UK, halting them so that they never reach customers.

While it benefits every BT, Plusnet and EE customer, EE says this also stops calls from being further forwarded to other networks. In addition, it says a text anti-spam filter launched last year has blocked 200 million scam texts to date - 50 million more than predicted.

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