The Supreme Court on May 8 asked the Directorate General of Civil Aviation (DGCA) to respond to a petition seeking clear and zero tolerance guidelines for civil authorities and airlines when faced with unruly behaviour by passengers on flights.
A Bench led by Chief Justice of India D.Y. Chandrachud issued notice to the DGCA in the petition filed by a 72-year-old woman on whom a drunk passenger had allegedly relieved himself on her, in a New York-New Delhi Air India flight.
The petitioner, represented by senior advocate Gopal Sankaranarayanan, said Air India and the DGCA had both failed to treat her with “care and responsibility” after a passenger allegedly urinated on her during the flight on November 26, 2022.
