People can save themselves as much as £800 by shopping around for services - and avoiding so-called loyalty penalties - a charity has said.
Around one in seven people could be paying extra for their loyalty on mortgage, mobile and broadband packages, according to Citizens Advice. The consumer charity said tackling so-called "loyalty penalties" could be worth more to some households than the £400 discount on energy bills they will receive as part of cost-of-living support packages.
More than 3,000 people were surveyed about their contracts — where longstanding customers end up paying more than they need to — and 13.5 per cent were found to be paying a loyalty penalty on at least one of their contracts for their mobile, broadband or mortgage.
