Santander has issued a warning to customers over "social engineering" scams.
Fraudsters use this tactic to appear trusting and lure victims into sharing personal information. The bank warned: "Criminals use sophisticated techniques, invoking fear, panic or building a friendship." - as The Express reports.
Santander warns fraudsters impersonate trusted, genuine companies or individuals, such as a victim’s bank, the police or even personal friends or family members. The bank cites remote access scams as a form of social engineering, when fraudsters use legitimate apps in a bid to appear more genuine.