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The Mary Sue
The Mary Sue
Rachel Thomas

San Antonio woman flies Southwest and plans for new policy change. She gets put on standby anyway: ‘I would never fly with southwest airlines again’

Southwest Airlines’ new booking and baggage policies haven’t struck a chord with regular customers. At least, that’s what TikToker Leslie (@leslieapproved) said in a video that’s garnered 357,000 views. 

Leslie mentioned in her video that the recent changes have made flying Southwest “more stressful” for regulars. Based on her video, it seems that her recent experience with the carrier may even force her to switch airlines entirely.

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