- Salesforce Spring ’25 introduces AI-driven upgrades to Agentforce, enhancing automation, security, and customer interactions.
- New features include AI-Assisted Agent Generation, RAG for Sales, and improved data security with Field-Based Masking.
- Salesforce also adds Event Log Objects for better security monitoring and Agentforce for Field Service to streamline appointment scheduling.
Salesforce has launched its Spring ’25 updates, bringing new features to its digital labor platform, Agentforce. The update includes AI-driven capabilities, pre-built integrations, and enhanced data security tools. These features are now live and aim to help businesses scale customer interactions, improve efficiency, and drive growth. Let’s take a closer look at what Salesforce’s Spring ’25 release has introduced.
