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Fortune

Marco Quiroz-Gutierrez

Salesforce CEO Marc Benioff says Microsoft Copilot has disappointed many customers

Marc Benioff Microsoft Salesforce Agentforce Jared Spataro ADP

(Credit: Chris Ratcliffe—Bloomberg via Getty Images)

Marc Benioff said Microsoft’s Copilot AI hasn’t lived up to the hype.

The Salesforce CEO said on the company’s second-quarter earnings call that its own AI is nothing like Copilot, which he said was unimpressive.

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