Royal Mail has told customers to stop sending items overseas after a cyber attack has caused severe disruption.
The company said it is experiencing 'severe service disruption' to its international export services following the cyber incident. A statement said it was temporarily unable to despatch export items including letters and parcels to overseas destinations.
Royal Mail said: “We have asked customers temporarily to stop submitting any export items into the network while we work hard to resolve the issue. Some customers may experience delay or disruption to items already shipped for export.
“Our import operations continue to perform a full service with some minor delays. Our teams are working around the clock to resolve this disruption and we will update customers as soon as we have more information.
“We immediately launched an investigation into the incident and we are working with external experts. We have reported the incident to our regulators and the relevant security authorities. We would like to sincerely apologise to impacted customers for any disruption this incident may be causing."
A National Cyber Security Centre spokesman said: “We are aware of an incident affecting Royal Mail Group Ltd and are working with the company, alongside the National Crime Agency, to fully understand the impact.”
Read next:
- Tragic beautician was sat in the middle of the road when a car ploughed into her
- The Greater Manchester areas named as Rightmove's UK property hotspots where house prices are soaring
- Bolton Council referred to dead man by wrong name in late apology letter
- Busy Manchester shopping street frozen 40 years in the past in rare photos from 1983
- 'I can't believe it's happened again': Owner's disbelief after BMW obliterates shop
