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Wales Online
Wales Online
National
By Alan Jones, PA Industrial Correspondent & Stephen Pitts

Royal Mail tells customers not to post overseas due to 'severe disruption' to export services

Royal Mail has warned customers not to attempt to send items overseas as it experiences “severe service disruption” to its international export services following a cyber incident. A statement from the company said it was temporarily unable to despatch export items including letters and parcels abroad.

Royal Mail said: “We have asked customers temporarily to stop submitting any export items into the network while we work hard to resolve the issue. Some customers may experience delay or disruption to items already shipped for export.

“Our import operations continue to perform a full service with some minor delays. Our teams are working around the clock to resolve this disruption and we will update customers as soon as we have more information.

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