A mum-of-two who experiences incontinence wet herself in River Island after staff did not let her use their toilet, and put up a 'Wet Floor' sign alongside her.
Bianca Artwell, 30, suffers from Functional Neurological Disorder (FND), which impacts her nervous system, and affects how her brain and body send and receive signals.
She can experience symptoms ranging from tremors and tics, to weakness, paralysis, difficulty walking, incontinence and a loss of balance.