Residents of a high-rise apartment block at Salford Quays are claiming soaring rents coupled with ‘draconian’ eviction notices are forcing them out. The tenants of 20-storey The Gateway also list a catalogue of complaints over the lettings company X1 and the building’s management, Haymarket.
These include claims that lifts that are out of order months at a time, easy access to intruders, including rough sleepers and Amazon parcels delivered in a communal area going missing. One of the residents is a cancer patient and is having to leave her apartment after claiming her rent was put up to £1,300 per month, from £900.
She told the Local Democracy Reporting Service (LDRS): “I was sold the idea that my new property came with a 24-hour concierge and a fully-equipped gym, but this couldn’t have been further from the truth. There was only security available from 7pm to 7am, leaving the property vulnerable to theft and random people walking in unannounced.
