OpenAI and Anthropic have released a pair of new reports on how the use of their AI products helps to grow enterprise productivity. The reports serve as the AI industry's latest response to a wave of recent academic studies amid a sea of public discontent pushing back on the AI data center boom, as the big AI firms seek to stow doubts in the value of enterprise AI spending.
OpenAI's report released today, "The State of Enterprise AI", hinges on two major points: companies are using AI more, and workers are saving time as a result. OpenAI claims that in a survey of 9,000 workers across 100 companies, workers reported having saved 40 to 60 minutes of work per day on professional tasks with the use of ChatGPT. Of these 9,000 workers, 75% of respondents reported that AI has improved either the speed or quality of their work.
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