In a relief to the Telangana State Road Transport Corporation (TSRTC), the Telangana State Consumer Disputes Redressal Commission (TSCDRC) set aside an order of a District Commission that had directed payment of ₹10,000 as compensation to a senior citizen passenger who had complained that a seat was not given to him in contravention of rules.
The TSCDRC was dealing with an appeal filed by TSRTC. The respondent in the appeal was a man named Ch. Nagender.
The complainant claimed that he was suffering from pain in the knees and kidney ailments. He boarded the bus to travel to Bidar from Sangareddy, and paid ₹72 for the journey. He stated that seat numbers 14, 15 and 16 were reserved for senior citizens, as stated in TSRTC circulars, but this was not being enforced.
