A refugee was left "humiliated" after being told that a free rail travel for refugees scheme "wasn't for him".
Raman was unable to board a train from Swansea to Barry after a Transport for Wales (TfW) worker asked him to produce all of his documentation from the Home Office, reports WalesOnline.
The 32-year-old was apparently told he wasn't entitled to the scheme because he had arrived in the UK in August 2020 - even though he says he was only given refugee status in March the following year.